Miracle Hosting

 

Powerful NT Servers 24/7 Monitoring Facility
Secure Server Cages Server Alley
Redundant Backups Miracle Management
Biometric Security 24 / 7 Surveillance

BUSINESS CONTINUANCE SOLUTIONS/DISASTER RECOVERY

MHN's business continuance solutions help companies plan for the unplanned and ensure uninterrupted system availability.

MHN's secure data center facilities offer businesses a "cold" site for continuing computer and network operations in the event of a disaster. Each MHN facility has a fully redundant network infrastructure and environmental systems as well as the following additional features:

  • Controlled access- biometrics, proximity card access, video surveillance
  • Immediate back-up monitoring by a Network Operating Center (NOC)
  • Office space-with telephone and Ethernet connectivity
  • Uninterruptible power system and diesel-powered back-up generator
  • Temperature and humidity controls
  • Regular testing and maintenance of back-up systems and procedures
  • Regular monitoring of emergency weather and news coverage

 

MONITORING AND MANAGEMENT

MHN's monitoring and management systems perform the following routine services:

  • Monitor for impending disk space shortages and other disk issues in time to avert application failures
  • Check all critical services and optionally restart those that fail
  • Check remote computers and important URL addresses to verify network and Internet availability
  • Monitor applications for process failures, excessive resource usage and other problems
  • Identify event log messages of interest
  • Detect pagefile shortages and recover space if necessary
  • Investigate bottlenecks in CPU, disk I/O, memory to improving performance
  • Identify potential memory leaks, which can degrade performance and may indicate application problems
  • Perform regular file and directory checks to recover wasted disk space
  • Physical security, environmental controls, uninterruptible power

     

DATA/SYSTEM SECURITY

Your computer systems and data are continually at risk of being compromised by virus attacks, computer hackers, disgruntled employees and accidental or natural disasters. MHN offers a multi-layered defense strategy for mitigating these risks. MHN’s information security solutions provide you with the necessary tools and security staff for monitoring your defenses 24 hours a day, 7 days a week.

 

SECURE DATA CENTER FACILITIES

  • Biometric (fingerprint access) scanning technology verifies identity for authorized access into the facility.
  • Proximity card access with PIN, in addition to biometric clearance, is required to enter/exit the facility.
  • No open cabinets. All of our steel mesh cabinets are fitted with combination locks. As a result, no keys can be lost or duplicated.
  • Video surveillance cameras are hidden throughout the facility, monitored by our 24x7 Network Operations Center (NOC); tracks and records access throughout the facility.
  • Strategically placed motion/vibration detection devices alert NOC personnel of any forced entry.

     

UNINTERRUPTIBLE POWER

Technology Gateway is engineered with a redundant, uninterruptible power system and backup generator to deliver seamless power. In the event of a commercial power failure, our isolated UPS system will provide immediate backup power until diesel generators take over the load and continue operation of the center.

  • Redundant, uninterruptible power system and diesel powered back-up generator
  • Regular testing and maintenance of back-up systems and procedures
  • Redundant HVAC:
    Redundant Temperature and humidity controls to maintain the optimal operating atmosphere. Redundant HVAC system keeps the average temperature in the Data Center at 70 degrees F (+/- 2), ensuring a consistent operating atmosphere for your servers. Additional sensors detect variations in humidity and keep the average humidity at 50% (+/-3).

 

Fire Suppression

  • Double interlock pre-action dry fire suppression system:
  • A minimum of 3 events must occur before discharge: the smoke detector must be activated, the flame/heat detector must be activated, and critical temperatures must be reached at a particular sprinkler head
  • Integrated with Operations Control Center monitoring system
  • Fail-safe alarm system to prevent false discharge
  • Hand-held gas fire extinguishers strategically placed throughout the facility

 

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